Frequently Asked Questions

Below FAQ are some common concerns of our customers before shopping with us, if you have other questions,
please just send it to tylerlenaya@gmail.com

Yes! Labelle Reine Foundation accepts free returns on all items except final sale products for up to 30 days after documented delivery date.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can contact us here: Email tylerlenaya@gmail.com Text +1 (872)-269-0334

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